Cancellation

Grace & Glorys Cancellation Policy

You can cancel your order if it has not been fully shipped or if all items have not been received.
Please contact us as soon as possible at [customer service email or phone number] to request a cancellation.
If the order has already been shipped or delivered, we cannot cancel it, but you may still be able to return damaged items.

We only accept returns for damaged or defective products.
Sizing issues or change of mind are not eligible for returns.
All returns must be initiated within 7 days of receiving your order.
The returned item must be unused, unworn, and in its original condition with tags attached.

Items that are marked as final sale or clearance cannot be returned or exchanged.

Once your return is approved, we will issue a refund to your original payment method.
If you cancel an order before it is shipped or fully received, we will issue a full refund.
Shipping fees are non-refundable unless the item is damaged or defective.

You must provide photos of the damage and keep the original packaging for verification.

Return and Cancellation Policy

Thank you for shopping with us! We strive to offer a smooth shopping experience, and if something goes wrong with your order, we are here to help.

If you receive a damaged or defective item, please contact us immediately for a refund or exchange.

We understand that sometimes things don’t go as planned. If you need to cancel your order, please review our cancellation policy below:

You can cancel your order within 24 hours of placing it, as long as the order has not been shipped.
If the order has already been shipped or fully received, we cannot accept cancellations. However, you may still return damaged or defective items (see Return Policy).

There are no restocking fees for canceled orders that are within the cancellation timeframe.
If your order has already been processed or shipped, you may be responsible for any return shipping costs associated with the cancellation, should you choose to return the item.

Once a cancellation request is approved, we will issue a full refund to your original payment method.
Refunds will be processed within 10 business days of the cancellation confirmation.
Shipping fees are non-refundable, unless the cancellation is due to a damaged or defective product.

We will respond promptly and confirm whether your order is eligible for cancellation.

To cancel your order, please contact us at [support@graceandgloryllc.com].

Include your order number, full name, and the reason for cancellation in your request.